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I believe in the power of conceptual storytelling to create experiences that
enhance the relationship between users and businesses

Hi! I’m Ria, a designer and researcher based in and around London.

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  RESEARCH  

  UX  

 SERVICE DESIGN 

Buying from & paying suppliers

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  RESEARCH  

  UX  

  VISUAL DESIGN   

Electric vehicle charging

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  CX  

  UX  

  SERVICE DESIGN  

Vehicle Leasing

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  UX  

  VISUAL DESIGN  

Mobile & HCS

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  RESEARCH  

  SERVICE DESIGN  

Home energy management

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  RESEARCH  

  UX  

Digital transformation

The work Ria's delivering for the Blockchain project is really, really cool. She jumped into a team that was already ahead, had a grasp on the requirements quickly and is now producing top concepts for what the interface could be

Head of Design Ops

CENTRICA

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  SERVICE DESIGN  

  RESEARCH  

Digital transformation

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  RESEARCH  

  CONCEPTING  

  UI  

Live event & digital transformation

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  RESEARCH  

  CONCEPTING  

  UI  

Social media platform

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  RESEARCH  

  UX  

  DATA  

Fuel Poverty/OSCAR

Ria is as comfortable with a service design matrix as she
is sketching storyboards.
A creative problem solver with good visualisation skills, she's very organised with solid processes and high standards

ACD Experience Design

PUBLICIS.SAPIENT

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  RESEARCH  

  UX  

  CONCEPTING  

Wealth management

The Accelerator Hub was great at helping us take new technologies - Home Solar (Home energy management) and Batteries, and look at the recruit to install journey from the end user perspective

Head of Technology

T&E Group

My experience

I am a passionate storyteller and practising designer with 15 years of professional experience in the creative industry for a number of FTSE 100 brands in London's top design agencies. Both individually and as part of a collaborative team I’ve created online and physical experiences for audiences globally.

Curly Brackets Ltd

Head of service design

& research

Feb 2017 — Present

Centrica (Contract)

Service designer &

user researcher

Feb 2017 — Present

Publicis.Sapient

Lead experience design

manager

Sept 2011 — Feb 2017

Jaywing

Senior designer, digital

and print

Mar 2010 — Sep 2011

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Want to get in touch?
Say hello today

Do not hesitate to contact me to discuss a possible project or learn more about my work

Thanks. I'll be in touch soon!

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