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I believe in the power of conceptual storytelling to create experiences that enhance the relationship between users and businesses by using data, technology and physical space
Hi! I’m Ria, a designer and researcher based in and around sunny London.
Centrica Innovations
Product innovation research using Blockchain and cryptocurrency
Lead Experience Designer

THE STORY
As part of Centrica's 'Mobility' programme, I began working with a team of data scientists to research, design and develop a community EV charging platform using Blockchain and cryptocurrency.
THE OUTCOME
Following the completion of this piece of research, a trial was announced to explore how blockchain could further support our customers and revolutionise the way consumers buy and sell energy.
Development of EV charging installations in partnership with Local Heroes, Ford and Volkswagen.
APPROACH
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User interviews & surveys
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Story mapping
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Qualitative research
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User flows and experience mapping
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Requirements gathering
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Wireframes
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Visual design and interaction choreography






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