I believe in the power of conceptual storytelling to create experiences that
enhance the relationship between users and businesses

Hi! I’m Ria, a designer and researcher based in and around London.

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  RESEARCH  

  UX  

Electric vehicle charging

  VISUAL DESIGN   

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  UX  

  VISUAL DESIGN  

Mobile & HCS

  RESEARCH  

  UX  

Digital transformation

The work Ria's delivering for the Blockchain project is really, really cool. She jumped into a team that was already ahead, had a grasp on the requirements quickly and is now producing top concepts for what the interface could be

Head of Design Ops

CENTRICA

  RESEARCH  

  SERVICE DESIGN  

Home energy management

  RESEARCH  

  CONCEPTING  

  UI  

Live event & digital transformation

  RESEARCH  

  CONCEPTING  

  UI  

Social media platform

  SERVICE DESIGN  

  RESEARCH  

Digital transformation

Ria is as comfortable with a service design matrix as she
is sketching storyboards.
A creative problem solver with good visualisation skills, she's very organised with solid processes and high standards

ACD Experience Design

PUBLICIS.SAPIENT

  RESEARCH  

  UX  

  CONCEPTING  

Wealth management

The Accelerator Hub was great at helping us take new technologies - Home Solar (Home energy management) and Batteries, and look at the recruit to install journey from the end user perspective

Head of Technology

T&E Group

  RESEARCH  

  UX  

  DATA  

Fuel Poverty/OSCAR

My experience

I am a passionate storyteller and practising designer with 15 years of professional experience in the creative industry for a number of FTSE 100 brands in London's top design agencies. Both individually and as part of a collaborative team I’ve created online and physical experiences for audiences globally.

Curly Brackets Ltd

Head of service design

& research

Feb 2017 — Present

Centrica (Contract)

Service designer &

user researcher

Feb 2017 — Present

Publicis.Sapient

Lead experience design

manager

Sept 2011 — Feb 2017

Jaywing

Senior designer, digital

and print

Mar 2010 — Sep 2011

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Want to get in touch?
Say hello today

Do not hesitate to contact me to discuss a possible project or learn more about my work

Thanks. I'll be in touch soon!